Buddy Bound Privacy Policy

Last Updated: 1 July 2025

Introduction

Buddy Bound ("we", "our", "us") takes your privacy seriously. We are committed to protecting your personal information and keeping it secure. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buddybound.com and use our services.

Who We Are

Buddy Bound LLC operates primarily from the United States but serves customers worldwide. When we refer to "we," "our," or "us," we mean Buddy Bound and its subsidiaries.

What Personal Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our website or use our services, including:

  • Customer Information: Name, email address, shipping and billing addresses, payment details, and order history.
  • Usage Data: Information about your interaction with our website such as pages visited, referral sources, clicks, repeat visits, geolocation (general region), and related inferences.
  • IP Address: Your device’s IP address is automatically collected to help deliver website content and analyze usage.

How We Collect Information

  • Directly from You: When you place orders, sign up for newsletters, contact us, or participate in promotions.
  • Automatically: Using cookies and tracking technologies for analytics, marketing, and security purposes. See our Cookie Policy for details.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send transactional and marketing communications (only with your consent)
  • Improve our website and services through analytics
  • Prevent fraud and protect security
  • Comply with legal obligations

Sharing Your Information

We may share your information with third parties only as necessary to:

  • Process payments securely (e.g., PayPal, Stripe)
  • Fulfill orders via shipping carriers (e.g., USPS, FedEx)
  • Send newsletters and marketing communications (e.g., Klaviyo)
  • Manage advertising (e.g., Google Ads, Facebook)
  • Detect and prevent fraud (e.g., MaxMind)

We do not sell your personal information.

International Transfers

Your data may be transferred to and stored in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Once no longer needed, your data is securely deleted or anonymized.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Object to or restrict certain processing
  • Withdraw consent to marketing communications at any time by using the unsubscribe link
  • Request deletion of your personal information (subject to legal limitations)

Please note that requesting us to stop processing your data may affect your ability to use certain services.

Contact Us

If you have questions or concerns about this Privacy Policy or your perso