Returns
If your product arrives damaged or we sent you an incorrect order by mistake, send it back to us within 30 days of delivery for a full refund (including shipping*).
If you change your mind (it happens to the best of us), or wish to return an unwanted gift, please contact hello@buddybound.com as we would love to help you exchange or refund your purchase if returned within 30 days of delivery. There are a few things to note: the return shipping isn't covered and refunds need to be sent to the original purchaser's method of payment. All items must be returned in original condition and in the original Buddy Bound packaging.
Remember, all our products come with a warranty, so if something goes awry down the track, be sure to let our support team know via hello@buddybound.com.
*If you are eligible, we’ll email a prepaid returns slip to you.
